90 percent of everything : Usability Blog
Written by Harry Brignull

Archive for October, 2007

Amusingly indecisive dialog box in Windows Vista

October 27th, 2007 by Harry Brignull2 comments

Interesting piece of copy in this Windows Vista dialog box. Basically it’s saying:

  1. Type your product key in now.
  2. But you don’t have to.
  3. But if you don’t, you could loose everything.
  4. And you might have to buy another copy of Vista.
  5. So on second thoughts, you probably should enter your product key in now after all.

Luckily, due to the way people scan-read when using a computer, few will actually read this paragraph and most will skip ahead to fill in their product key without even noticing the content.

Thanks to Peter Otto for picking up on this.

Newsletter subscription on Iwantsandy.com

October 26th, 2007 by Harry Brignull1 comment

“Oh shucks Sandy, you’re such a card! I wasn’t going to, but since you said it was going to be delightful, I think I diddly-will sign up to your newsletter.”

… For the record, when you want to entice newsletter subscriptions for your site, tell the user (i) how often it will be sent in real terms, (ii) what will actually be in it, and (iii) as a bonus, link to an example of your newsletter so they can see what they’d be signing up to.

> visit IWantSandy.com

Pagegangster.com – Cool flash viewer for PDFs.

October 26th, 2007 by Harry Brignull1 comment

I’ve just discovered pagegangster – a very flashy Flash viewer for PDFs. You upload your PDF, in return pagegangster gives you a magazine-style UI where you can flip through pages, zoom, and do searches. it’s all very nifty looking.

While it’s a quick and cool looking way to get your content webified, it’s no replacement for a real website. I’m with Jakob Nielsen on this. Having said that, if you have a bunch of PDFs and you don’t have the time or resources to create a real site, pagegangster is a good solution.

Why iWork files wont attach to emails (you need to zip them first)

October 26th, 2007 by Harry BrignullAdd a comment

I’ve just switched from mac Office 2004 to iWork ‘08. I mainly liking it, though I spent about 30 minutes yesterday thinking I was going mad over this mail attachment issue – you can’t attach Keynote and Pages files to your emails. I kept thinking I was having network problems but actually, all you need to do is zip them before attaching them.

This is because Keynote and Pages files are ‘packages’. [ Read more here ]

For silver surfers and people who are only just getting to grip with email attachments (e.g. my parents), this is going to be a serious problem. In fact, I think I’m going to switch my parents form iWork to NeoOffice for this reason.

A passing thought regarding Office users on one grey morning in November

October 26th, 2007 by Harry Brignull2 comments

How many people are being sent .docx files every minute of every day only to find themselves unable to open them?

Wanted: a different kind of event scheduling tool for personal life

October 24th, 2007 by Harry BrignullAdd a comment

I was flipping through Allan Cooper’s classic “The Inmates are Running the Asylum” just the other day, and I noticed how in one section he has a little rant about how calendaring software is broken.

“Many calendar programs are available [...], yet every one of them ignores the most simple and obvious ways that people want to use calendars. Simply put, a calendar should reflect how people use time to manage their lives.” (Allan Cooper, 1998; longer excerpt here. )

Calendar software (like Google calendar & 30 boxes) has come a long way since he wrote that back in ‘98, but the event scheduling features seem to be focussed entirely on your work life. Also, although there’s lot of dedicated event promotion tools available (eventful, meetup, etc), they are very rigid and autocratic. The organizer says “The event’s on this date. Come, or don’t come”.

This works perfectly for big events, but what about small get-togethers? When a group of friends try and arrange a mutually suitable time and date for a get-together, the activity tends to involve a process of discussion and negotiation. This can require quite a lot of email / SMS/ phone call to-ing and fro-ing. What’s notable here is:

  • Availability in your calendar is not the same as being free. Many people don’t want to keep their personal calendars up to date in the anally retentive manner we do at work.
  • If you have a family, you often need to speak to them, and refer to their calendars first.
  • We often need to be able to give “white lies” to get out of things. Tools that are too transparent will causes problems here.
  • And above all, most people don’t want to run their personal social lives like they would their Outlook calendar at work.

Correct me if I’m wrong, but there seems to be a gap in the market here. I’m sure it could make a great Facebook app…