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Written by Harry Brignull

Archive for the ‘User Experience’ Topic

The Times update their paywall UI, and guess what…?

July 2nd, 2010 by Harry Brignull4 comments

A couple of weeks ago I wrote a post about the new Times.co.uk paywall, asking “If you were going to design a paywall, is this how you’d do it?

Well, I’ve just noticed they’ve iterated the design, and guess what? It’s in line with many of your suggestions.

First let’s look at the old design:


Original times.co.uk paywall design (May 2010)

Your comments included:

  • Simon Thulbourn: “Remove the giant image in favour of clearly defining what the user gets in return for their money”
  • Paul Gordon: “…the registration page itself should have pricing options and free trial information”
  • G Mulder: “what is this huge helicopter image trying to tell me? That SAS is gonna come and get me if I don’t sign up?”
  • Johan D: “…neither the content nor the period is clear”

Now, check out the new design:


New times.co.uk paywall design (July 2010)

They seem to be iterating in the right direction, though some of your best suggestions haven’t been incorporated (clear pricing, lazy registration, teaser excerpts, etc), and bizarrely, they don’t mention the free trial until after you click through to sign-up. But let’s not forget, a UX designer’s job is never done. By keeping a close eye on their KPIs and iterating regularly, it’ll be pretty hard for them not to improve this… Right?

Wow, UX Brighton 2010 Conference, 13 September!

July 1st, 2010 by Harry BrignullAdd a comment

Danny and James have really pulled a rabbit out of a hat with the upcoming UX Brighton 2010 Conference. What a great line-up!

  • Rory Sutherland: you may have seen his TED talk, Rory is Vice-Chairman of Ogilvy Group UK.
  • Eric Reiss: heard of him maybe? He’s one of the most well known figures in European UX.
  • Claire Rowland: an accomplished Design Researcher, Claire has spent the last couple of years building up Fjord London’s UX research offerings.
  • Jeroen van Geel: Interaction Designer and founder of the hugely popular Johnny Holland magazine.
  • Julian Hirst: Head of Electronic Ink in the UK (They’re UX heavyweights: think financial trading UIs and fraud surveillance visualizations.)
  • James Page & Sabrina Mach: owners of Fera Labs, makers of Webnographer, the remote unmoderated quantitative user research platform, and also co-organizers of this event.
  • Plus another mystery speaker: who could it be?

Early bird tickets are only £69, but you can get a further 15% off if you follow @uxbri and tweet about the event.