User Experience

Introducing the GE SpacemakerXL Microwave Oven

This was doing the rounds yesterday: “I use my microwave for 2 things, heating up meatloaf and making dentist appointments“: I assumed it was a joke, but no – it’s actually real: the GE SpacemakerXL Microwave Oven. Here’s a charming … Continue reading

Dark Patterns 2012 Awards: submissions now open!

Thanks to an inspired suggestion by Jeffrey Broer, I’ve decided to do set up Dark Patterns Annual Awards, starting this year. It’ll be fun. The idea is that community members (that’s you) will email in submissions, then once we’ve got … Continue reading

Copywriting: a life-saving kit. (A father’s day guest article)

My dad, Tony Brignull, won awards for copywriting including seventeen D&AD silver awards and three golds. I asked him if he feels that the principles of advertising copywriting from the 60s, 70s and 80s might be of help to UX … Continue reading

An extended talk on The Week magazine’s iPad app design process

Here are the slides (with audio) of the talk I gave at UX Brighton in March 2012. It’s an extended version of the talk I gave at UX London which is written up here. Can’t see the slides above? If … Continue reading

Manipulating App Store Reviews with Dark Patterns

If you’re willing to go black hat, it’s easy enough to boost your app’s reviews in the App Store through astroturfing. The downside, however, is not just that it’s unethical – it’s also forbidden by Apple and will probably get … Continue reading

From Print to iPad: Designing a Reading Experience

A paraphrased transcript of my talk at UX London 2012. Do you want to know what interests me about our industry? It’s the fact that we always talk about the importance of making mistakes, and iterating, and learning from our … Continue reading

Real-life user experience design

My talk at UX London this year was about the iPad app that Paul Lloyd and I designed for The Week magazine. It’s been doing rather well in the App Store (The majority of ratings are 4-5 star and it’s … Continue reading

Apple’s Newsstand unsubscription process is a joke

Purchasing an auto-renewing subscription to a Newsstand publication on an iPad is incredibly easy. You basically just tap “buy subscription”, tap confirm and you’re done. So how hard is it to unsubscribe? Well, it involves a 12 step process so … Continue reading

Mr Tappy: a filming rig for mobile and tablet usability testing

My good friend Nick Bowmast has created Mr Tappy, a rather well engineered kit for mounting cameras onto mobile devices and tablets, for the purpose of filming the screens for usability testing. The rig costs $289.00, which isn’t expensive when … Continue reading

Anatomy of a Hardware Usability Testing Rig

These days we all know how easy it is to record usability testing sessions on a desktop computer. You can use Silverback on a Mac ($69.95), Morae on PC ($1,495) or you can try one of the many other screen … Continue reading