If you provide usability testing as a service, it’s pretty standard for your clients to expect video footage to be digitally recorded and piped into a viewing room. So what do you when you’re usability testing on an iOS device? … Continue reading
This year I’m curating one of the tracks for the Information Architecture Summit 2013 together with Leisa Reichelt. This has involved reading over 100 submissions and choosing just 15 of them. In doing this I’ve picked up a fair bit … Continue reading
This is the kind of UX design process article I like. No back slapping, no chest beating, just a good honest story. Maybe I’m turning into a scratched record here, but dead ends and mistakes are inherent to a good … Continue reading
“In architecture it isn’t enough to just have the right building that works well. It can also be beautiful. It can also be different. It can create surprise. And surprise is the main thing in a work of art. […] … Continue reading
All of a sudden UX Brighton 2012 is only a few weeks away. Somehow it’s been under my radar until now, but take a look at the awesome line-up! Mike Kuniavsky: Co-founder of Adaptive Path Jim Kalbach: Author of the … Continue reading
Here’s one of my favourite pieces of Educational Psychology research from the ’80s. The researcher took some kids, split them into two groups and gave them the same tests. One group was simply asked to “act as if they were … Continue reading
Sal awakens; she smells coffee. A few minutes ago her alarm clock, alerted by her restless rolling before waking, had quietly asked, “Coffee?” and she had mumbled, “Yes.” “Yes” and “no” are the only words it knows. Sal looks out … Continue reading
Is it just me or is reCAPTCHA’s audio test completely impossible to solve? I wonder how many sites are failing to comply with their local accessibility laws as a result. Try it for yourself: Can’t see the embedded item?
It’s funny that the UX industry preaches plain english and transparency to our clients, yet so much of our documentation is riddled with jargon and euphemisms. Perhaps someone should put together a crib sheet? “The deliverable will be a high … Continue reading
This is an excerpt from a talk I gave at ProductTank in July. For the different angle on the same design process, check out Alex Watson’s Business Case presentation.