Woah there! You’ve found yourself on an old article. Take note of the date before reading. Do you remember when you stopped paying per minute for your dial-up modem connection? Suddenly using the web became a real part of your … Continue reading
A while back I blogged about how Google was missing a trick with the name “froogle”. In short, its an in-joke that a lot of people just didn’t get (a pun combining “Google” with “frugal”), and didn’t even realise that … Continue reading
Word of mouth happens when customers become really passionate about your product or brand. The thing about passion is that is has two ends: very happy, and very angry. Here’s the story of my last two points of contact with … Continue reading