When you start your own company, there are lots of small decisions that you need to make. What do you splash out on, and what do you pinch pennies on? It’s tricky to decide. One of the common ways to … Continue reading
A few weeks ago, I invited Filip Healy and Ian Collingwood of Amberlight down to give a talk at UX Brighton. The topic they chose was “Mental Models, Service Design & The Problem With Convergence”. What do consumers expect when … Continue reading
If you stop and think about it, web analytics is pretty damn amazing. Unlike any other time in the history of commerce, it’s possible for business owners to track and measure every tiny detail of thousands of customers’ behaviour without … Continue reading
Here’s an interesting (but unverified) factoid about the halo effect that occurs from Google’s branding. This popped up in an Adage article a few days ago: “[…] Google has conducted internal tests, according to people familiar with them, in which … Continue reading
This gem was mentioned in Henry Petroski’s “Small Things Considered: Why There Is No Perfect Design“. In 1662 William Grey of Pittendrum built a house for himself in Edinburgh (pictured above). He was concerned about the problem of burglary and … Continue reading
A selection of Dilbert strips. Oldies but goodies… On User Interfaces: On User Training: On Information Architecture: On Social Media: On Security: On the Recession: On Aging User Groups: On Rebates:
In this article I interview Maya Middlemiss, MD of Saros Research, who talks about the ins and outs of recruitment for user research, and among other things, how to avoid getting people like the dude in the photo from turning … Continue reading
Kitchen Stories (2003) is a wonderfully offbeat Swedish comedy about a strange, government funded ethnographic field research project and the impact it has on the lives of the researchers and subjects. I’ve never heard of anyone making a feature film … Continue reading
I really like the idea of FiveSecondTest – it’s a lightweight, free webapp for gathering user feedback on your site designs, particularly suited to people who have zero budget and little time for user research. The original version had fairly … Continue reading
This is pretty cool – “By using a Google Streetview-like camera, a system with six lenses, not as a photo but as a video camera, an all-encompassing picture is captured. […] From the point where the images were recorded, the … Continue reading