Nick: Nice tips, Harry. Rob’s right about the importance of good facilitation. I find that a well prepared...
Chris: That’s exactly what I did but it didn’t seem to work. Strange. I thought I’d use the e-mail...
Chris: Speedwise it’s fine for me on Dreamhost. I just can’t seem to get the cron job working properly....
Glenn Friesen: Usability benefits the business’ service by benefiting their visitors. Everyone’s better...
Dan Blows: In this case, it might not work, but there are a few examples of image-only emails that get good results....
About the Author
That'll be me, Harry Brignull. I'm a User Experience Consultant at Madgex in Brighton. My work involves building experiences by blending User Research, Interaction Design and UCD process consultancy. In the past few years I've consulted for Nokia, British Airways, Vodafone, O2, AOL and many others. Read more...