Now, I love Silverback just as much as the next User Experience Professional, but it’s not a Swiss Army Knife – it’s designed to do one thing really well, and that’s recording users’ screens in usability tests. What about situations … Continue reading
A skilled black hat copywriter can create a page of content that says one thing when read at-speed (i.e. by normal web users) but says another thing entirely when carefully read word-for-word (e.g. from a legal perspective). Small print and … Continue reading
The core idea of Flattr is great. You define a set amount of money each month (say $5) to tip content creators. Then, whenever you see something you like, you click their Flattr button and they get given a slice … Continue reading
“The first business computer anyone can learn to use overnight.” (1984) Try to think back to the first time you used a brand-new, ground-breaking, disruptive piece of technology. For me, I’ll never forget sitting in my bedroom in the early … Continue reading
At UX Week 2010, Facebook Product Designer Adam Mosseri gave a presentation called Data Informed, Not Data Driven. It’s an excellent talk and Adam gave some really good examples demonstrating how data-driven design can take you into “local maximum”, which … Continue reading
What do you mean, you haven’t seen the classic IDEO shopping cart episode of Nightline? It’s well worth a watch, if only to remind yourself that your research and design skills are not limited to the web… Can’t see the … Continue reading