Monthly Archives: August 2008

Are you doing your user research on the right people?

There’s a persistent myth about guerilla user research that it’s perfectly OK to grab just anyone to act as a proxy for your users. Perhaps it’s something to do with the whole low-cost, lo-fi ethos that makes this myth so … Continue reading

My Presentation on Out of Box Experience Design

Out of Box Experience (OOBE) design is a discipline that consists of designing the details of the first few moments of owning a product, from the point of peeling off the shrink-wrap to the point of powering it up and … Continue reading

Clicktale’s new form analytics tool

Clicktale seems like it’s matured quite a lot since it launched. They have an interesting take on analytics – instead of going for a pure stats approach like everyone else, they are trying more of a click & keystroke logging … Continue reading

Better tactile feedback for touchscreen devices.

I’ve been chatting to Kevin Arthur of Touch Usability (and Usability Dude at Synaptics in California), who has been filling me in about some of the new developments in tactile feedback. The little rant I was having about “before the … Continue reading

What I’m doing these days

You may have noticed that this blog has gone pretty quiet over the past few months. This is because that’s because I’m working pretty damn hard at the moment, consulting on the user experience design of the Madgex Job Board … Continue reading

Tactile feedback on touchscreens – is it worth it?

Quite a few new handsets are offering tactile feedback on their touchscreens, like the Blackberry Thunder, pictured above. I can’t help thinking that because the manufacturers can’t do multitouch properly, they are opting to enrich their feature lists in other … Continue reading