If you provide usability testing as a service, it’s pretty standard for your clients to expect video footage to be digitally recorded and piped into a viewing room. So what do you when you’re usability testing on an iOS device?
This year I’m curating one of the tracks for the Information Architecture Summit 2013 together with Leisa Reichelt. This has involved reading over 100 submissions and choosing just 15 of them. In doing this I’ve picked up a fair bit
This is the kind of UX design process article I like. No back slapping, no chest beating, just a good honest story. Maybe I’m turning into a scratched record here, but dead ends and mistakes are inherent to a good
“In architecture it isn’t enough to just have the right building that works well. It can also be beautiful. It can also be different. It can create surprise. And surprise is the main thing in a work of art. […]
All of a sudden UX Brighton 2012 is only a few weeks away. Somehow it’s been under my radar until now, but take a look at the awesome line-up! Mike Kuniavsky: Co-founder of Adaptive Path Jim Kalbach: Author of the
Here’s one of my favourite pieces of Educational Psychology research from the ’80s. The researcher took some kids, split them into two groups and gave them the same tests. One group was simply asked to “act as if they were
Sal awakens; she smells coffee. A few minutes ago her alarm clock, alerted by her restless rolling before waking, had quietly asked, “Coffee?” and she had mumbled, “Yes.” “Yes” and “no” are the only words it knows. Sal looks out
Is it just me or is reCAPTCHA’s audio test completely impossible to solve? I wonder how many sites are failing to comply with their local accessibility laws as a result. Try it for yourself: Can’t see the embedded item?
It’s funny that the UX industry preaches plain english and transparency to our clients, yet so much of our documentation is riddled with jargon and euphemisms. Perhaps someone should put together a crib sheet? “The deliverable will be a high
This is an excerpt from a talk I gave at ProductTank in July. For the different angle on the same design process, check out Alex Watson’s Business Case presentation.
Usenet is 32 years old. You’d be forgiven for thinking that it’s a near-dead, cobweb-covered discussion forum platform, but actually it’s more popular today than ever before, and it’s thriving as an alternative to Bittorrent. Yes, people are using it
So, this is the new look 90 Percent Of Everything. It’s responsive, it’s mobile first, I like it a lot and I hope you do too. It’s still work in progress but feel free to kick the tyres and leave
“Once you decide on your occupation… you must immerse yourself in your work. You have to fall in love with your work. Never complain about your job. You must dedicate your life to mastering your skill. That’s the secret of
This was doing the rounds yesterday: “I use my microwave for 2 things, heating up meatloaf and making dentist appointments“: I assumed it was a joke, but no – it’s actually real: the GE SpacemakerXL Microwave Oven. Here’s a charming
Thanks to an inspired suggestion by Jeffrey Broer, I’ve decided to do set up Dark Patterns Annual Awards, starting this year. It’ll be fun. The idea is that community members (that’s you) will email in submissions, then once we’ve got
My dad, Tony Brignull, won awards for copywriting including seventeen D&AD silver awards and three golds. I asked him if he feels that the principles of advertising copywriting from the 60s, 70s and 80s might be of help to UX
Here are the slides (with audio) of the talk I gave at UX Brighton in March 2012. It’s an extended version of the talk I gave at UX London which is written up here. Can’t see the slides above? If
If you’re willing to go black hat, it’s easy enough to boost your app’s reviews in the App Store through astroturfing. The downside, however, is not just that it’s unethical – it’s also forbidden by Apple and will probably get
It may sound old fashioned, but there are still plenty of companies out there that have never done usability testing. They aren’t all dinosaurs, either – there are plenty of new start-ups popping-up who know they need to “do UX”