Yearly Archives: 2014

UX Brighton 2014: 10% off!

Good news everyone – I’ve secured a 10% off discount code for UX Brighton 2014. Enter “90percent” at the checkout. This code works for all ticket types – if you use it now you’ll get an early bird ticket for … Continue reading

Some Dark Patterns now illegal in UK – interview with Heather Burns

In this article I interview Heather Burns, author of The Web Designer’s Guide to the Consumer Rights Directive. So, which dark patterns are now illegal in the UK? The EU’s new consumer rights law bans certain dark patterns related to … Continue reading

So you want to be a UX freelancer?

People sometimes ask me for advice about getting into User Experience freelancing. Is it enjoyable? Is it worth it? Is it good money? The fact is, the answer to all these things entirely depends on you and the way you … Continue reading

User Experience and Jobs To be Done

In the field of UX, we’re all pretty familiar with the concept of behavioural personas, but not everyone is aware of the parallels between this and Clayton Christensen’s “Jobs To Be Done” theory which became famous in his 1997 book … Continue reading

Create your own Mac-based usability testing lab with viewing room

I’m currently consulting at The Telegraph where I’ve set up a new usability testing lab for the UX team here (by the way, they’re hiring at the moment). It’s a nice, simple lab set-up and I thought I’d share the … Continue reading