The email confirmation / paste disabling antipattern

Here’s a nice antipattern from the Odeon (UK), who show us how to annoy 99.9% of users in an effort to help the 0.1% who enter their email addresses incorrectly.

So, here I am registering on odeon.co.uk…

Odeon email confirmation - paste disabling antipattern




Oh look, I need to enter my email address twice. Never mind, I’ll simply copy and paste it…


Odeon email confirmation - paste disabling antipattern




Job done. No, wait, WTF? They’ve disabled paste!


Odeon email confirmation - paste disabling antipattern


I’ve been a bad user, I must to stand at the blackboard during lunch break and write out my email address over and over again until I promise never to use shortcuts ever again!

Seriously though, typos in email addresses when registering is a real problem (more than typos in passwords, as Jeremy Keith points out – since if your email address is correct you can always reset your password, but not the other way round). However, this problem hasn’t really been solved properly yet – we don’t have a standard design pattern that we can just copy as needed.

UserGlue’s proposal looks promising, but it’s more of a prototype than a finished solution. Have you’ve seen any other attempts to solve this problem in the wild? Have UserGlue hit the nail on the head? I’d love to hear your comments…

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