Comments on: Five UX antipatterns to avoid when designing Log-in & Registration areas

By: Gaby Prado

Gaby Prado — Thu, 26 Nov 2009 09:17:14 +0000

Nice post, Harry, thanx! Already retweeted it.

By: links for 2009-07-29 « pabloidz

links for 2009-07-29 « pabloidz — Wed, 29 Jul 2009 12:03:50 +0000

[...] Five UX antipatterns to avoid when designing Log-in & Registration areas 90 Percent of Everything (tags: webdesign anti-patterns) TagsCategoriasmiudezas Uncategorized [...]

By: links for 2009-07-17 | burningCat

links for 2009-07-17 | burningCat — Fri, 17 Jul 2009 08:05:58 +0000

[...] Five UX antipatterns to avoid when designing Log-in & Registration … (tags: web design webdesign usability ui Forms pattern) [...]

By: Larissa Reynolds

Larissa Reynolds — Fri, 15 May 2009 17:52:35 +0000

Hi Harry, thanks for the Form Armor kudos. Always appreciated!

Here’s the link to the University of Washington study (it’s a PDF file)

http://webinsight.cs.washington.edu/papers/captchachi.pdf

By: Harry Brignull

Harry Brignull — Wed, 06 May 2009 18:47:10 +0000

Hi Larissa, do you have the URL for that Washington paper? Thanks for pointing me to formarmour.com, it looks like it could be a real success, good luck with that!

By: Larissa Reynolds

Larissa Reynolds — Wed, 06 May 2009 18:19:29 +0000

I’ll ditto the “Unnecessary CAPTCHA” anti-pattern and argue that it’s always unnecessary.

Other research supports the result Sampa.com saw with their 10% boost in conversion rates. The University of Washington completed a study in December that found a little more than 10% of users were never able to complete several different types of CAPTCHAs presented to them (even after more than 3 tries). Among our clients who’ve dropped CAPTCHA in favor of Form Armor, we’ve consistently seen an increase of 9-12% in conversion rates, too.

Thanks for a great article!

By: Wayne State Web Communications Blog » Blog Archive » [Friday Links] The … Edition

Sat, 25 Apr 2009 12:46:30 +0000

[...] Five UX antipatterns to avoid when designing Log-in & Registration areas- 90 Percent of Everythi… [...]

By: Harry Brignull

Harry Brignull — Fri, 17 Apr 2009 05:57:50 +0000

@cancelbubble – I knew I didn’t get the name of the email verification antipattern quite right… I should have probably called it ‘poorly considered email verification step’, but that’s a bit too wordy

On cancelbubble.com you have a strong motivation to prevent users from gaming the system – right now you have an email verification ‘blocker’ which prevents this casual activity (but not a dedicated attack). However, it will also negatively impact the number of completed registrations by some degree. You might want to consider new creative ways to allow people to ‘bubble up’ (digg) items without requiring them to activate first.

By: Carl Smith

Carl Smith — Fri, 17 Apr 2009 01:51:28 +0000

Thanks for the information in this post. We are constantly striving to find good resources for well thought out UX strategy and this blog is definitely on the list. Also glad you saw value in the honeypot technique. We found out about it recently and it works great, not sure why it fell out of favor. Keep up the good work!

By: cancel bubble

cancel bubble — Thu, 16 Apr 2009 21:58:34 +0000

Nice article, though I can’t say I agree 100% with the “unnecessary email verification” pattern.

You can include some instructions on the registration confirmation page that indicates to the user to check their junk/spam folder for the email if they can’t find it in their inbox. This of course assumes users will read the message.

By: Kevin Arthur

Kevin Arthur — Thu, 16 Apr 2009 19:08:10 +0000

Great article. I hope more sites pay attention.

By: Dr. Pete

Dr. Pete — Thu, 16 Apr 2009 15:01:31 +0000

Really nice, concrete examples, and easy fixes for the most part. I’m always railing against CAPTCHA – too many people use it to save themselves minor inconvenience, and end up putting all of that trouble on their customers instead.

By: Dan Taarin

Dan Taarin — Thu, 16 Apr 2009 13:05:25 +0000

Neat! And very timely for my current endeavour, tnx.

By: Danny Hope

Danny Hope — Thu, 16 Apr 2009 11:50:26 +0000

Great post. Succinct and nicely illustrated.