Comments on: The unsubscribe roach motel: an email subscription anti-pattern http://www.90percentofeverything.com/2008/11/26/the-unsubscribe-roach-motel-an-email-subscription-anti-pattern/ User Experience Design & Research, written by Harry Brignull Fri, 10 Feb 2012 12:50:52 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: User Interfaces Designed to Trick People | Serving Niches Bloghttp://www.90percentofeverything.com/2008/11/26/the-unsubscribe-roach-motel-an-email-subscription-anti-pattern/comment-page-1/#comment-142787 User Interfaces Designed to Trick People | Serving Niches Blog Sat, 20 Nov 2010 12:03:28 +0000 http://www.90percentofeverything.com/2008/11/26/the-unsubscribe-roach-motel-an-email-subscription-anti-pattern/#comment-142787 [...] Email sending systems that require you to log-in (using a long forgotten password) in order to unsub... (This is actually forbidden by the revised CAN-SPAM 2008 rules, but it’s widely ignored) [...] [...] Email sending systems that require you to log-in (using a long forgotten password) in order to unsub… (This is actually forbidden by the revised CAN-SPAM 2008 rules, but it’s widely ignored) [...]

]]> By: Mrlongsworthhttp://www.90percentofeverything.com/2008/11/26/the-unsubscribe-roach-motel-an-email-subscription-anti-pattern/comment-page-1/#comment-135715 Mrlongsworth Mon, 12 Jul 2010 15:31:56 +0000 http://www.90percentofeverything.com/2008/11/26/the-unsubscribe-roach-motel-an-email-subscription-anti-pattern/#comment-135715 I recently had the pleasure of doing this same horrible routine a couple of months ago I really didn't know about this until it happen to me. I didn't know my password so I waited on my old email to receive the email, was a very horrible time consuming experience. I think majority of people dont do this I think most would just click the spam button should be one button process and one page after saying thanks for blah blah and then a small button saying "do you really want to leave?" Thanks for this, a good read. I recently had the pleasure of doing this same horrible routine a couple of months ago I really didn’t know about this until it happen to me. I didn’t know my password so I waited on my old email to receive the email, was a very horrible time consuming experience. I think majority of people dont do this I think most would just click the spam button should be one button process and one page after saying thanks for blah blah and then a small button saying “do you really want to leave?” Thanks for this, a good read.

]]> By: harrybrhttp://www.90percentofeverything.com/2008/11/26/the-unsubscribe-roach-motel-an-email-subscription-anti-pattern/comment-page-1/#comment-78933 harrybr Wed, 26 Nov 2008 07:19:00 +0000 http://www.90percentofeverything.com/2008/11/26/the-unsubscribe-roach-motel-an-email-subscription-anti-pattern/#comment-78933 You're right, I do present a worst-case scenario, yet one that I constantly find myself in. Some niches tend to engage in this practice more than others. Job boards tend to be offenders, as do estate agent (real estate) sites. You're right, I do present a worst-case scenario, yet one that I constantly find myself in. Some niches tend to engage in this practice more than others. Job boards tend to be offenders, as do estate agent (real estate) sites.

]]> By: Benhttp://www.90percentofeverything.com/2008/11/26/the-unsubscribe-roach-motel-an-email-subscription-anti-pattern/comment-page-1/#comment-78918 Ben Wed, 26 Nov 2008 05:37:03 +0000 http://www.90percentofeverything.com/2008/11/26/the-unsubscribe-roach-motel-an-email-subscription-anti-pattern/#comment-78918 I guess I'm a corporate altruist because whenever I see something that I subscribed to (or even something legitimate that may have gotten my email from another site I belong to), I'll mark it as 'not spam' and remove myself the old fashioned way. I just worry about the reliability of the spam system if things like Sierra Club mailings become marked as spam. Most of the time I'd say it's not as complicated as you presented, only a few sites require a password. I guess I'm a corporate altruist because whenever I see something that I subscribed to (or even something legitimate that may have gotten my email from another site I belong to), I'll mark it as 'not spam' and remove myself the old fashioned way. I just worry about the reliability of the spam system if things like Sierra Club mailings become marked as spam.

Most of the time I'd say it's not as complicated as you presented, only a few sites require a password.

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