Comments on: Designing end-to-end user experiences. https://www.90percentofeverything.com/2008/11/11/designing-end-to-end-user-experiences/ User Experience Design, Research & Good Old Fashioned Usability Wed, 01 May 2019 06:21:13 +0000 hourly 1 By: Top posts this year on on 90percentofeverything.com- 90 Percent of Everything https://www.90percentofeverything.com/2008/11/11/designing-end-to-end-user-experiences/#comment-79955 Mon, 08 Dec 2008 11:17:43 +0000 http://www.90percentofeverything.com/2008/11/11/designing-end-to-end-user-experiences/#comment-79955 […] Designing end-to-end user experiences: why it’s worth looking beyond the “ends” of a designed experience. […]

]]> By: James https://www.90percentofeverything.com/2008/11/11/designing-end-to-end-user-experiences/#comment-76787 Tue, 11 Nov 2008 22:13:01 +0000 http://www.90percentofeverything.com/2008/11/11/designing-end-to-end-user-experiences/#comment-76787 It is also worth looking at this post by Fred Wilson “Convenience Beats Quality” about qik, a Flick competitor. http://www.avc.com/a_vc/2008/06/convenience-bea.html

Wilson argues that Convenience is the driving factor. Should we start a new discipline focusing on Convenience?

]]> By: James https://www.90percentofeverything.com/2008/11/11/designing-end-to-end-user-experiences/#comment-76765 Tue, 11 Nov 2008 19:49:33 +0000 http://www.90percentofeverything.com/2008/11/11/designing-end-to-end-user-experiences/#comment-76765 Your mention that human activity is usually couched inside a bigger activity, seams like Activity Theory to me :) breaking the individuals behaviour into activities, of which you break down further into actions, which are further subdivided into operations.

Don Norman is talks allot about both Activity Theory and Service Design. See both http://www.jnd.org/dn.mss/the_psychology_of_wa.html and http://www.jnd.org/dn.mss/human-centered.html

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