90 percent of everything : Usability Blog
Written by Harry Brignull

An example of deliberately obtuse industrial design

July 14th, 2007 by Harry Brignull3 comments

I was in Finland a few weeks ago, and this was the control panel of the lift in my hotel.

Imagine this scenario: you get in the hotel on the ground floor, you press a button, nothing happens. You try pressing all the buttons. Nothing happens. What are you meant to do to make the lift work?

In a way I kind of respect the designers who steadfastly stood by their beliefs in minimalist brushed metal aesthetics.

During my stay I watched a funny scene where a loud pair of American tourists completely floundered with it, while the reception staff pretended to ignore them.

Lift in Finland


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3 comments so far | Leave a comment
  1. Katy

    The panel on the right looks like a cute little robot face!

  2. lou

    Um, sorry to continue the obtuse theme here, but what *do* you do to make the lift work?

  3. Harry Brignull

    You feed the cute robot your hotel keycard. :-)