A great example of bad dialog box design from Jungledisk:
- Long convoluted question – check!
- Frightening subheading – check!
- Options that don’t map onto the question – check!
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About the Author
I'm Harry Brignull, User Experience Lead at Madgex in Brighton. My work involves building experiences by blending User Research, Interaction Design and UCD process consultancy. In the past few years I've consulted for Nokia, British Airways, Vodafone, O2 and many others.
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No, that dialog box belongs to Apple’s Keychain. I recall seeing it for Safari and other applications. Nothing to do with Jungledisk.
And yes, I was as irritated as you.
More info on the apple developer site
Thanks for pointing that out!
I felt bad about pointing the finger at jungledisk – whose software is free, and rather good for what it is.
On the otherhand, Apple is a worthy target.
What would a good solution look like? I agree that this is confusing, but you shouldn’t criticize unless you’re prepared to back it up.
Good point Douglas. The keychain is a complex concept that you can’t just gloss over. However, I’ll have a stab at it.
When I saw this article title I thought.. “oh no, someone’s finally going to point out how convoluted the Jungle Disk options dialog has gotten”. Funny that it ended up being the one dialog that we don’t control
That being said, we are planning on revamping the options dialog in the future to make it less intimidating for new users while still proving the advanced options requested by our users.