Disinformation design

Note: This post is over 4 years old. It was first published in January 2007


Check out the full size version of this sceen grab. Imagine you are planning on buying a new contract for your mobile phone. This deal looks good doesn’t it? 2000 minutes & 1000 SMS for only £25 a month, with a monthly not yearly contract – by UK standards that’s a truly amazing deal! So what’s the catch? In the small print it says these minutes can only be used at off peak times.

I don’t understand how anyone could see this as a good strategy. Sure, you may get a good sign up rate, but when the customers see their bills at the end of the month they are going to be seriously angry. I can only hope that this is a design mistake, not purposeful deceit.

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