ITworld.com – The inevitability of cruft
So you learn from that experience and decide that the next thing you design will be cruft-proof. So instead you slam right into the Second-system Syndome
It’s tricky making stuff. That’s why 90 percent of everything is crud. 
I'm Harry Brignull, User Experience Designer at Clearleft in Brighton. My work involves a mix of User Research and Interaction Design. In the past few years I've consulted for The Guardian, Haymarket, Madgex, British Airways, Vodafone, O2 and many others.
Read more...
I like the phrase “Feeping creaturism“.