90 percent of everything : Usability Blog
Written by Harry Brignull

‘There is a special place in Hell’ chapter 1

October 12th, 2006 by Andy BakerAdd a comment

…for people that leave answer-phone messages that are 5 minutes long and then suddenly decide to tell you their mobile number without warning right at the end of the message. When I listen to it the second - this time with pen in hand - I am lulled into a light sleep by the repetition of their soothing voice and miss the phone number a second time. Sometime this process can continue for several hours.